Sykes Enterprise Inc. filed a Workers Adjustment and Retraining Notification in the Western Region on September 13. The notice indicates that the Florida-based company will lay off 46 employees housed in its Amherst, New York facility.
Sykes is a leading customer contact management solutions and services. As a digital marketing and customer service outsourcer, Sykes provides customer-engagement services to Global 2000 companies, according to the company’s website.
According to the WARN notice, the employees who are not represented by a union will be laid off on December 29. The company cites “economic” as the reason for the layoff.