An Overview Of The Prince George’s County Memorial Library System

Prince George County, Maryland strives to provide the citizens with reliable access to study materials and information. Many citizens do not have home Internet assess, but with 18 branches scattered throughout the county, they will always have access to Internet resources. The PGGMLS serves 850,000 residents, focusing on various key functions to help residents succeed on all levels. The Steering Committee has hit some roadblocks as far as funding goes, with budget cuts calling for an urgent solution. However, the committee was able to regroup and devise a strategic plan that would allow the library to keep their goals moving forward.

Upper Marlboro, Maryland Library

Applying For A Library Card

If you are a resident of Prince George’s County, you can visit any branch library to obtain a library card. Residents are required to complete a short library card applicantion and provide prove of their identity. Accepted forms of identification include:

  • Current driver’s license
  • Current photo ID (must be numbered)
  • United State Military ID
  • Passport
  • Permanent resident card
  • Age of majority photo card

If the address on the identification card is not current or listed, you will need to provide another document for verification purposes. Acceptable Proof of Address document may include a paycheck stub, rental lease agreement, bank statement, or utility bill. If the library card is lost or stolen it is your responsibility to report it, by calling or visiting any branch library. You will be held responsible for all unauthorized charges or overdue items.

Replacement library cards are provided for free of charge and only require an acceptable proof of identity and address document. The library card has an expiration date of 3-years, at which time you will need to appear in person, with the appropriate documentation, to receive a replacement. Library cardholders can update the information on their library account via email or phone. The current library card can be utilized at any of the 18 library branches.

Everything You Need To Know About Borrowing Items

Library cardholders are permitted to borrow up to 75 items from the library, but they must be returned before the loan period expires. Items list includes:

ItemLoan PeriodRenewal Limit
Audio books and music CDs21-days2
Magazine and books21-days2
Television series DVDs21-days1
DVDs (educational)21-days1
Marina Interlibary loan items21-days1
DVDs (entertainment)7-days1

Children library cardholders are limited to borrowing books and videos from the Juvenile Collection. Library cards will also be blocked or restricted, if $20 or more in fees or fines, 1-2 overdue items, or items 45-days or more past due are showing on the account. Accounts referred to collections will be prohibited from borrowing items from any branch until the delinquency is cleared. Discs or other items are considered lost, when they reach the 45-day past due date. The lost item is subject to replacement (replacement item must be in pristine condition) or fines.

Borrowed items can be returned to any of the PGGMLS branches.

What You Need To Know About Paying Fees And Fines

Library cardholders can pay fines online or at the “Check Out” desks at the following branches:

Greenbelt
Spauldings
Hyattsville
South Bowie
Oxon Hill

PGGMLS does not save or store credit card information, so if a dispute needs to be resolved, you will need to provide the staff member with the transaction ID number. If payment is made for a lost item and the item is found within 30 days, a refund may be in order. In order to get a refund, the request must accompany the original receipt.

The cardholder must sign into their library account to make online payments. Forms of payment accepted include MasterCard and Visa credit cards or debit card with these logos. There are no additional fees charged for online payments and there is no minimum payment required.

Avoiding Overdue Fees

Keeping up with the item due date can be challenging and if you would like a friendly reminder, just sign into your account and add an email or text notification. You will receive a notification 3 days prior to the due date. All branches have an afterhours drop box set up for returning items after business hours. To avoid overdue fees, you may also call the phone renewal line (see below for phone number) or your local branch. You can also renew online, by logging into your library account. The PGCMLS mobile app (see below for link) is free for download and you can utilize it to renew your overdue items.

It is important to note that video format materials are limited to one renewal, unless there is an open hold on the title. Items must not be past the 3-day overdue date to be accepted for renewal.

Placing A Hold On Items

Library cardholders can place a hold on the title of an item, including DVDs and CDs, by locating the item in the library catalog online and clicking on the “Place Request” button. You will also need to choose a pickup location at this time, as well. The waiting list will vary, depending on the number of copies available and the length of the waiting list. When the item become available, you will receive a notification via email or phone.

Downloads

Downloads are available from third-party vendors, including:

  • Freading (eBook)
  • OneClickDigital (eBook and audio book)
  • Overdrive (eBook and audio book)
  • Axis 360 (eBook)
  • Hoopla (audio book, music, and video)
  • Zinio (magazine)
  • Freegal (music)

Branch Locations And Hours

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To learn more about these third-party vendors, please click on PGCMLS.

Renewal line: (301) 333-3111

PGGMLS mobile App: https://itunes.apple.com/us/app/prince-georges-county-memorial/id1042090779?mt=8

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